Privacy Policy

Our Commitment To Privacy

Effective Date: September 1, 2023

1. Introduction

Your privacy is a priority at Tisdale Bus Lines. This Privacy Policy describes the personal information we collect, why we collect it, how we use and protect it, and your rights regarding this information.

2. Data Collection

a. Contact Form: We collect your name, email address, and message to respond to your inquiries efficiently.

b. Job Application: We gather extensive personal, employment, and additional information to assess your eligibility and fit for our available roles. This information is detailed below in Section 7.

c. Quote Request: We collect data including your name, email address, group name, origin, destination, departure and return dates, and the number of passengers, to provide accurate quotations.

3. Data Storage

We store your data securely on cloud platforms, utilizing trusted service providers like Webflow and Microsoft 365. Both are equipped with state-of-the-art security features to ensure the protection of your data.

4. Data Usage

The data we collect is strictly used for its intended purpose, such as to address your inquiries or assess job applications.

5. Data Sharing

On rare occasions, such as in the case of business needs or vehicle breakdowns, we may share your data with third-party subcontractors to ensure uninterrupted service. We always seek partners who uphold similar standards of data privacy.

6. Data Retention

Your data will be retained in accordance with legal requirements. After this period, all personal data will be securely deleted from our databases.

7. Job Application Data Collection

We meticulously collect a variety of data from job applicants to ensure we hire individuals who align with our values and standards:

a. Personal Information: Including but not limited to your full name, contact details, address, email, source of job referral, legal eligibility to work in Canada, driver’s license details, and age.

b. Employment History and Relevant Experience: This covers details about your previous employers, work durations, type of work, reasons for leaving, availability for varied shifts, and references.

c. Driving Record: We assess driving history, any convictions, accident history, and the types of vehicles driven.

d. Additional Information: This includes your experience with special needs individuals, previous bus company employment, language proficiencies, and consent for background checks.

8. User Rights

As a user, you have the right to:

- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Opt-out of marketing communications.

9. Cookies and Trackers

For better user experience and traffic analysis, we employ cookies and tracking pixels from platforms like Facebook, LinkedIn, and Google Analytics. You can manage or opt-out of these via your browser settings.

10. Children's Data

Our services and website are not designed for children under 13. We do not intentionally collect data from this age group.

11. International Data Transfers

While data may be transferred internationally, we ensure it remains protected under this privacy policy and the law.

12. Security

Tisdale Bus Lines employs rigorous security measures, both technical and organizational, to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

13. Changes to This Privacy Policy

From time to time, we may update our Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the "Effective Date" at the top. If we make any material changes in the way we collect, use, and/or share your personal data, we will notify you by prominently posting notice of the changes on our website.

14. Contact

For further information, questions, or concerns about this Privacy Policy, please contact us through our website.